Then, train your own custom sentiment analysis model using MonkeyLearn’s easy-to-use UI. Sentiment analysis is used in social media monitoring, allowing businesses to gain insights about how customers feel about certain topics, and detect urgent issues in real time before they spiral out of control. Sentiment analysis is one of the hardest tasks in natural language processing because even humans … Read More
Compare Zendesk vs Intercom for Ecomm Businesses
Users can use the information you are providing or turn to a community forum for answers. One of the weakest points of intercom is that the design is not responsive, therefore accessing the service from mobile devices could be improved. Although Intercom’s plans are more expensive than Zendsk’s, the platform is also simple to use and very responsive. Intercom is … Read More